It’s not too often that you have the opportunity to get up close and personal with a huge business mogul… My fabulous friend, Sandy, had the opportunity to interview Tony Hsieh, the CEO of Zappos.com. Tony grew Zappos from $1.6M to $1B in less than nine years. How did he do it? Top-notch customer service. There’s a lot to be learned in that one simple concept.

Sandy asked me if I had any questions for Tony, and I’m thankful that she used mine in the interview. I think entrepreneurs and non-entrepreneurs alike forget that every big company used to be a small start-up. Achieving big dreams can have its struggles, but we can ALL achieve greatness. It’s so inspiring to hear stories of how an idea was born into a dream come true, and Tony shares his path to becoming the leading top shoe mogul. Not only that, he gives a wealth of wisdom that every entrepreneur can take and apply NOW.

You will also be inspired by Sandy. She’s an international speaker, bestselling author, and a positively energetic person… Boy, do we need more people like that in this world?! I love that about her and am blessed to know her. She has a wonderful radio show called “The Road to Fabulous” every Tuesday at 3PM PST (4PM MST). You can listen to it live on LA Talk Radio, or if you aren’t able to make it, you can check out the archives on her website at http://www.sandygrason.com/events.html.

One last thing I want to point out… It’s amazing to me that Tony, who has achieved so much, can be so down-to-earth. His passion for customer service will amaze you by the end of the interview. It’s no surprise that Zappos was featured on Fortune Magazine’s Annual “100 Best Companies to Work For”. He’s serious about building relationships with his customers as well as his employees. Click HERE to listen to the interview. You won’t want to miss it!

*Check out Entrepreneur.com’s latest article on Tony too: Build a Billion-Dollar Business.